Frequently Asked Questions
Discover everything you need to know about the world of Floraïku Paris.
What makes Floraïku Paris fragrances unique?
Our fragrances are inspired by Japanese ceremonies and culture, each accompanied by a haiku. We use high-quality natural ingredients and each 50ml bottle comes with a unique, hand-finished refillable travel spray cap.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout. Please note that international orders may be subject to local customs duties.
Can I try a fragrance before purchasing a full bottle?
We recommend purchasing our Discovery Sets, which allow you to explore a variety of our scents at home. Each full-size bottle purchase also includes a matching sample so you can test it before opening the cellophane wrap.
What is your return policy?
We accept returns within 14 days of delivery, provided the product remains in its original, unopened packaging with the cellophane seal intact. Due to hygiene reasons, opened beauty products cannot be returned.
Are your products vegan and cruelty-free?
Floraïku Paris is committed to ethical practices. Our products are cruelty-free and we do not test on animals. For specific ingredient queries regarding vegan formulations, please refer to the ingredient list on each product page.
How should I store my perfume to ensure its longevity?
To preserve the integrity of your fragrance, store the bottle in a cool, dry place away from direct sunlight and extreme temperature fluctuations.